Neera, New Zealandin Home & Garden“Totally worry-free for new users.I was truly amazed by this service and felt confident to make another purchase which was substantially more expensive.”Share Your Own Story
Daniel, Canadain Home & Garden“Traveling and making money: you can do them both!
Because of Trade Assurance, there are many things I will never have to worry about.”Share Your Own Story
Obi, Nigeriain Consumer Electronics“It has totally transformed my business from zero to great!
Trade Assurance is a fantastic tool on Alibaba that gives me the confidence to do business with all my suppliers.”Share Your Own Story
Kelly, United Statesin Mechanical Parts & Fabricat“It always has my back if things go wrong! I don’t use Trade Assurance all the time, but I certainly sleep better at night when I do.”Share Your Own Story
Jennifer, United Statesin Toys & Hobbies“Every time I get a discount it feels like I’ve won an MMA fight! I love the professional level of service I receive from Alibaba and feel safe and secure knowing my money is protected by Trade Assurance.”Share Your Own StoryFAQYou can find all Frequently Asked Questions in our
Help CenterTermsRead the full Trade Assurance terms of serviceFollowQ: Does Trade Assurance charge fees?No. Trade Assurance order protection is a FREE service for buyers. Standard transaction fees still apply.Q: How can I confirm my order is covered by Trade Assurance?For Trade Assurance orders, make sure the Trade Assurance icon is displayed on the order page. Check your orders now.Q: What is the Trade Assurance covered amount?The Trade Assurance covered amount is the amount of your order payment that will be protected. If supplier does not meet the requirements for shipping time or product quality agreed in your contract, you can open a dispute . If you can’t reach a solution with the supplier and the supplier is found to be at fault, Alibaba.com will provide you with a refund for your covered amount.Q: How do I place a Trade Assurance Order?You can either complete the Trade Assurance contract yourself or ask the supplier to draft one for you.